Privacy Statement – Plant Vitales (www.plantvitales.com)

Last updated: 6-8-2025

At Kroon de Jager S.L., brand name Plant Vitales, we highly value the protection of your personal data. In this privacy statement, we explain which data we collect, why we do so, and what your rights are.

By using our website, you agree to this privacy statement.

⸻

1. Who are we?

Company name: Kroon de Jager S.L.
Brand: Plant Vitales
Website: www.plantvitales.com
Registered address: Pol. Ind. Bajo Sombra, 18
03688 Hondón de las Nieves, Alicante, Spain

Email: info@plantvitales.com
VAT number / NIF: ESB67426049

⸻

2. What personal data do we process?

We process personal data that you provide to us via the website, such as:

  • Name

  • Address details

  • Email address

  • Telephone number (optional)

  • Payment details

  • IP address

  • Order history

  • Technical data about your visit (such as browser and device)

⸻

3. Why do we process your data?

We use your data for the following purposes:

  • Processing and delivering orders

  • Customer service and communication

  • Sending updates or promotions (only with consent)

  • Legal obligations (such as administration)

  • Analyzing website usage to improve our services

⸻

4. On what grounds do we base this?

We process your data only if there is a legal basis for it, such as:

  • Your consent

  • The performance of a contract (e.g., your order)

  • Legal obligations (e.g., accounting)

  • Legitimate interest (e.g., website security or customer satisfaction)

⸻

5. Do we share data with third parties?

We do not sell your data to third parties. However, we do share data with:

  • Logistics partners (for shipping)

  • Payment providers (for secure payment)

  • IT service providers (such as hosting and email systems)

  • Accountant or administration office (for tax processing)

We have processor agreements with these parties to safeguard your privacy.

⸻

6. How do we secure your data?

We take appropriate technical and organizational measures to protect your data against loss, misuse, or unauthorized access. Think of:

  • Encrypted connection (SSL)

  • Secure data storage

  • Limited access to data

⸻

7. How long do we keep your data?

We keep your data no longer than necessary:

  • Order data: minimum 5 years (for accounting)

  • Newsletter data: until you unsubscribe

  • Contact requests: maximum 12 months

⸻

8. Your rights

You always have the right to:

  • Access your data

  • Correct or delete your data

  • Restrict processing

  • Object to processing

  • Data portability

  • Withdraw consent (e.g., for the newsletter)

You can exercise these rights by sending an email to info@plantvitales.com. We respond within 30 days.

⸻

9. Cookies

Our website uses cookies for functional and analytical purposes. At your first visit, we inform you about this via a cookie banner.

⸻

10. Complaints

If you have a complaint about how we handle your data, you can contact the Agencia Española de Protección de Datos (AEPD) via www.aepd.es.

⸻

11. Changes to this statement

We reserve the right to adjust this privacy statement. The most current version is always available at www.plantvitales.com/privacy. We will clearly communicate any major changes.

⸻

Do you have questions? Feel free to contact us at info@plantvitales.com.

6-8-2025

top